Business process management/A charters glossary

Related lessons

	The Charters for BPM Program Governance - An Overview
	Charter for the BPM Engine
	Charter for BPM Democracy
	Charter for Alignment
	Charter for Conflict Resolution
	Charter for BPM Investment
	A Charters Glossary

Glossary

The following definitions apply to the corresponding terms as they are used in the Charters for BPM Program Governance. Your organization may have different connotations for these terms, so it might be a useful activity to create a glossary specific to your organization (see the Lesson exercises).

D

doctrine - a guiding set of beliefs, principles, or tenets

E

engine - the people, methods, and software (tools) supporting a program

G

governance - the institutions and mechanisms by which one oversees the development, implementation, and growth of a given body

O

opportunity - a possible project that is evaluated against other opportunities for its return on investment

P

program - a portfolio and related activities, specifically with strategic business objectives

project - a planned endeavor, usually with a specific goal and accomplished in several steps or stages

portfolio - the collective set of opportunities, projects, and solutions.

R

release - a version of a project that is delivered into production for end user consumption

S

solution - specifically, a project that has gone to production to solve a business problem

T

tenet - a fundamental principle, from which other aspects of a doctrine can be concluded

Lesson exercises

• Identify the key terms for your BPM program, and catalog them in a glossary for your organization.